Shipping Policy
Shipping
- Every order is packed by hand and ships within 3 business days. You'll get an email with tracking as soon as it's on the way.
- We ship within the U.S. only for Drop 1.
- Free U.S. shipping on orders of $240 or more. Orders under $240 ship for the flat rate shown at checkout.
- Delivery time: most orders arrive 2 to 5 business days after they ship.
Lost or stolen packages
- If tracking stops moving or your package never shows up, email us. We'll deal with the carrier so you don't have to.
- If it's lost before it's delivered, we'll send a replacement or refund you.
- If tracking says delivered and it isn't there, check with neighbors and your building's front desk first. Then email us and we'll open a claim with the carrier.
Questions
orders@hhnl.clothing. A real person reads every email, and we answer within 1 business day.